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Frequently Asked Questions


How do I know what type of unit to purchase?
First, consider how you’ll be using your spa or hot tub. If you’re going to use it for exercise and therapy, maybe you should consider a tub more depth and room for movement. If you’re going to use it for family and friends to relax and socialize, a tub with four or more seats is probably a good choice. Ask questions. Get answers from your industry expert.

How should I prepare the location where I plan to install my hot tub?
If you are installing a self-contained unit, very little site preparation is needed. You should decide on the exact location before the unit is delivered. You will need a dedicated electrical outlet (110 or 220 Volt outlet), a nearby garden hose and a strong, level area that can support the heavy weight of the unit when filled with water.

If you are installing a non-self-contained unit, you should consult your builder/installer for details. Generally speaking, the builder should be able to make all of the necessary site preparations for your installation.

What should I look for in a hot tub dealer?
Just as you would with any company, ask for references and actually call each person. Also try to find customers the retailer or installer may not have included on the list. You should also consider how long the company has been in business as well as their status with the Better Business Bureau and the National Spa & Pool Institute (NSPI).

Are there any hidden costs?
The contract with your local retailer should specify all of the costs associated with the purchase of the hot tub unit, any necessary equipment or parts, installation, shipping and delivery. You should also ask your retailer for an estimate on maintenance costs to keep your hot tub in good condition.

How will the addition of my hot tub affect my electric bill?
It is a myth that hot tubs will greatly increase your electric bill. While electrical costs do vary by region, model and quality of insulation, a recent study found that the average hot tub costs only $15 to $22 per month to operate. Again, the region, model and insulation are all factors in how this will affect your specific situation. Your local retailer will be able to provide you with specifics on your region of the country.

I have small children and I’m concerned about installing a hot tub in my home.
The National Spa & Pool Institute recommends a safety cover for your spa or hot tub that is easily locked. Check to see if this is included in the price of the unit, and make sure that it meets the American Society for Testing and Materials (ASTM International) F1346-91 safety standard. And, always remember that there is no substitute for constant responsible adult supervision when children are around water. Your retailer can identify available options for safety covers for the models you are considering. You also can install automated controls that prevent anyone from turning on the jets or adjusting the temperature beyond a safe limit. Some are also equipped with an automatic shut-off device should the water temperature exceed the recommended maximum.

Aren’t outdoor spas and hot tubs limited to certain seasons?
Outdoor hot tubs can be used year-round in any climate. For especially cold locations, a winterizing kit can be installed that includes insulation for the unit, pipes and equipment as well as an insulated cover to retain heat and a device that is monitored by a thermostat or timer which will protect your spa or hot tub from freezing. Imagine, your at-home retreat all the time at any time of year!

Are spas or hot tubs difficult to clean or maintain?
In a recent survey conducted by the National Spa & Pool Institute, 77% of current hot tub owners said they think their hot tubs are easy to clean and maintain.

How often should I clean my spa or hot tub?
In addition to quick and easy water testing before each use, spa and hot tub manufacturers recommend that you clean the filter at least once a month, drain and refill the hot tub with fresh water once every 2 to 3 months and wipe down the skirting with a sponge as needed. To prolong the life of your tub follow the manufacturer’s instructions for water and filter maintenance.




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